Serbian clients proactively recommended new clients to YANHAO

Recently, Hebei Yanhao experienced a heartwarming incident: a Serbian client who had visited our factory recommended two new partners to us less than half a month after returning home—a pipeline engineering company from Slovenia and a chemical company from Bosnia and Herzegovina.

In his email, the client wrote: “Dear Yanhao team, I have recommended your company to relevant companies in Slovenia and Bosnia and Herzegovina, who are looking for reliable flange suppliers. I showed them photos I took in your factory workshop and introduced your rigorous testing procedures. They expressed great interest and expect to contact you soon.”

The email also specifically mentioned: “Your products have zero problems after installation, so I am very confident in my recommendation.”

In fact, during this Serbian client’s visit, we accompanied him through every step of the process, from billet forging to flange precision machining. He expressed his admiration for the precision of our CNC equipment, which could control dimensional errors to ±0.02mm, saying, “Such precision is rare even in Europe.”

Before parting, we presented him with a painting of the Great Wall. He remarked, “Cooperation should be as solid as the Great Wall.” In retrospect, this wasn’t just polite talk; it foreshadowed his future willingness to “endorse” us.

Even more touching was his emphasis in the email on our meticulous packaging and responsiveness: the multiple layers of protection—wooden crates and foam—and our prompt reply within half an hour, all became strong evidence for his recommendation to new clients.

Currently, a Slovenian client has inquired about the stainless steel neck flange that our Serbian client had praised. We quickly provided a material report and production video, and they immediately replied, “No wonder our long-time client recommended it so highly; professionalism is evident in the details.”

This series of recognitions and recommendations reinforces our belief that focusing on product quality and treating every client with sincerity will earn trust that transcends national borders.

If you are also looking for a reliable flange supplier, or would like to visit the production workshop praised by our Serbian client, you are welcome to visit Hebei Yanhao at any time. We look forward to establishing a long-term partnership with you based on our strength and sincerity.